Returns & Refunds


Returns and Refund Policy

At Readers Venue, we aim to provide quality educational resources. Please read our Returns and Refund Policy to understand the conditions and processes for requesting a return or refund for digital products.

1. Digital Product Policy

Since our products are digital downloads, they are not eligible for returns once accessed or downloaded. Please carefully review product details before making a purchase.

2. Refund Eligibility

Refunds are provided in the following cases:

  • If you are unable to access a purchased product due to a technical issue that persists despite troubleshooting.

3. Refund Requests

To request a refund, contact us within 7 days of purchase at [email protected] Please include:

  • Your order ID.
  • A detailed description of the issue.
  • Screenshots or other supporting documentation, if available.

4. Processing Time

Upon receiving your refund request, our team will review and respond within 3-5 business days. Approved refunds will be processed to your original payment method within 7-10 business days.

5. Exceptions

Please note that refunds are not issued for:

  • Change of mind after the purchase
  • Incorrect product selection
  • Technical issues related to the user’s device or internet connectivity

By making a purchase, you agree to this policy. For any further questions, please contact our support team at [email protected]